Refund policy
Last Updated: September 13, 2026
At Ignite, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must:
Be unused and unworn
Be in the same condition you received it
Include all original tags
Be in its original packaging
Include proof of purchase or order confirmation
To initiate a return, please contact us at:
Once your return request is approved, we will provide instructions for returning the item.
Please note that items returned without first contacting us and receiving return authorization may not be accepted.
Return Address
Please contact us at support@shopignitestyle.com to receive the correct return instructions and return address before sending any item back.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If you receive:
A damaged item
A defective item
The wrong item
Contact us within 7 days of delivery at support@shopignitestyle.com with photos of the issue so we can evaluate the problem and make it right.
Non-Returnable Items
The following items cannot be returned:
Personalized or custom-made products
Gift cards
Final sale or clearance items
Personal care, beauty, or hygiene products that have been opened or used
Products that have been worn, washed, altered, or damaged after delivery
If you are unsure whether your item qualifies for return, please contact us before requesting a return.
Exchanges
We do not offer direct exchanges.
If you would like a different item, size, or color, please return the eligible item and place a new order after your return is approved.
European Union Customers
If your order is shipped to a country within the European Union, you may have the right to cancel or return your order within 14 days of receiving it for any reason and without justification, subject to applicable law.
Returned items must:
Be unused and unworn
Include original tags
Be in original packaging
Include proof of purchase
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method.
Refunds are typically processed within 10 business days after approval, although your bank or credit card provider may require additional time to post the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:
Contact Us
If you have any questions about this Return & Refund Policy, please contact:
Ignite Lifestyle LLC
Brand: Ignite
Website: www.shopignitestyle.com
Email: support@shopignitestyle.com
24041 joanne ave
Warren, Michigan 48091
United States